Watch how Opally automatically responds to guest messages via WhatsApp Business
Opally's WhatsApp Business integration connects your hotel with guests on the world's most popular messaging platform. With over 2 billion users worldwide, WhatsApp is often the preferred communication channel for international travelers. Let AI handle booking confirmations, answer guest questions, and provide concierge support in multiple languages.
Reach guests on WhatsApp globally with instant responses
Send booking confirmations and pre-arrival information
Provide 24/7 AI-powered concierge support
Support for rich media: images, documents, and locations
Multi-language support for international guests
Log in to your Opally dashboard
Navigate to Integrations > Messaging
Click 'Connect WhatsApp' and authorize with your WhatsApp Business account
Verify your business phone number
Configure your AI response settings and supported languages
Start communicating with guests on WhatsApp
