The Best AI Receptionist for Hotels
Turn every guest inquiry into a booking with AI-powered replies grounded in your hotel's knowledge and data.
Trusted by leading hotels
Your complete guest communication platform
Opally brings together everything you need to convert more inquiries, increase revenue, and deliver standout guest experiences — from AI-powered email replies to chatbots, voice assistants, and a shared knowledge base.
Hotels growing with Opally
See how hotels drive more direct bookings and deliver better guest experiences with Opally.
We are extremely happy with Opally at Coco Hotel. We have more time in our everyday work to truly be present with our in-house guests and have the time and energy to give 110% every day.
Steffen, Front Office Manager, Coco Hotel
AI that answers your guests
Across email, chat, and voice — 24/7.
Built for trust
Data is stored in European data centers and encrypted both in transit and at rest with enterprise-grade standards (TLS 1.2+ and AES-256). Role-based access with Admin and Staff roles makes it safe to onboard your whole team.
Certifications
Verified by industry leaders
- Microsoft AI Cloud Partner
- CASA Tier 2 certified
EU hosting
Data stored in the EU with a focus on GDPR
- Customer emails are never stored
- AI drafts are stored only if Learning is enabled
Encryption
Protection in transit and at rest
- TLS 1.2+ for all traffic
- AES‑256 at rest
Access control
Role-based access
- Admin and Staff roles
- Multi-factor authentication (MFA)
Simple pricing. Unlimited AI.
Start with email and chatbot, or unlock every channel. No response limits.
Enterprise
- Everything in Pro
- Multiple properties
- Custom integrations
- Dedicated account manager
- Phone support
- SLA guarantees
14-day free trial • No setup fees • Cancel anytime
- 14-day free trial
- No setup fees
- Cancel anytime